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Knowledgebase
(15)Accessories
Accessory Pricing
Headset Types and Configuration
(36)Admin Portal
Create a New User
View or Edit a User's Groups
(65)Android
Google Auto-Update
How to turn Usage & Diagnostics On or Off
(22)BREW Devices
View the Casio Ravine2 MEID or ESN
Provisioning Server Failure or "Server Unavailable" for BREW devices
(9)Dispatch
Dispatch: Language Setup in Windows 10
Overview
(18)General Concepts
General Concepts: List and Map Presence Icons
General Concepts: Emergency Call
(30)iOS
ESChat Display for iOS
Email ESChat Support From Your iOS Device
(5)RoIP Gateway
Edit RTP Gateway Port and IP Address
Information Required for RoIP Gateway Installation
  

General Concepts: List and Map Presence Icons
Each Contact or Group on a user's device is displayed with their most recently reported status as the presence icon. This status is updated on a -/+10 min registration cycle, unless in an active ESChat PTT call, where the update is done in near real-time....
BREW Devices: Billing Cancellation and App Removal for End of Li...
BREW devices are being phased out by Verizon. In order to avoid continued billing, users MUST remove the application via the active BREW device. The ESChat Lite application must be removed BEFORE porting the telephone number, or you will continue getting ...
Contact ESChat Support
ESCHAT SUPPORT IS AVAILABLE VIA: * Activation and Quick Start guides (PDF file format) and demonstration videos at the ESChat FAQ web site [http://sla-ptt.com/index.php?page=faq]. * Knowledgebase articles at the ESChat Knowledgebase web site [https:...
Firewall Exceptions
The ESChat client requires specific network routes to communicate between the host device (such as a smartphone or computer running the client) and the remote servers. We continue to push our architecture and deployment model forward to improve security a...