Knowledgebase: General Concepts
General Concepts: List and Map Presence Icons
Posted by Joshua Schaad on 20 November 2017 10:56 AM

Each Contact or Group on a user’s device is displayed with their most recently reported status as the presence icon.  This status is updated on a -/+10 min registration cycle, unless in an active ESChat PTT call, where the update is done in near real-time.

For contacts with location enabled, they also will be displayed on the map with their current status as a presence pin.  

 

  The following table shows the ESChat contact list presence icons. 

List Presence Icons

Android, iOS, Dispatch

Contact Presence

User is currently Available.

User is currently Unavailable.

User is in an ESChat PTT call.

User is in “Do Not Disturb” mode. Either set globally in the client or only blocking calls from your User.

User is in “Do Not Disturb” mode enabled from Silent/Vibrate mode.

User is not responding to communication from the ESChat servers.  This icon will change to the "Unavailable" status after the next presence update.

Signed out of ESChat.

Contact is Blocked.

 

The following table shows the ESChat map presence icons.

Map Presence Icons

Android

iOS

Dispatch

Contact Presence

User is Available or Not Responding. 

User is in an ESChat call.

User is in “Do Not Disturb” mode. Either set globally in the client or only blocking calls from your User.

 

Groups have a similar set of presence icons reflecting the overall status of the group.

The following table contains the ESChat group list presence icons.

Group List Presence Icons

Android, iOS, Dispatch

Group Presence

Group is in an active ESChat PTT call.

Group is not in an active ESChat call.

Group is blocked, and not in an active ESChat call.

group_blocked_in_call.png

Group is blocked, and available for a late join.

 

The following table contains the ESChat in-call list and map User presence icons.

In-Call List and Map Presence Icons

List

Android Map

iOS Map

Dispatch Map

Map Presence

User is Available, and connected in the call.

purplepin.png

Current talker that has the floor during an ESChat call.

 

 

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