Headset Types and Configuration
Posted by Nancy Rodgers on 04 April 2018 11:07 AM
Supported Bluetooth Devices
Supported Wired Headset Devices
For wired headsets there are 2 types sold - Default (Toggle) and Two Pulse.
Unless marked most wired headsets (including stock device earpieces) will operate under the "Default (Toggle)" setting. This setting requires the user press once to open the mic, then press again to close once they have finished speaking.
A Two Pulse earpiece (such as TAM products) will need the setting "Two Pulse" to operate correctly. "Two Pulse" models operate like the on-screen PTT button, press and hold while talking and release to allow response.
The wired Two Pulse devices currently supporedt:
Failure to select the correct setting can cause erratic operation within ESChat.
ESChat allows the use of a variety of both wired and Bluetooth (iOS devices have limited PTT button compatability) headsets.
ESChat will need to be configured for the type of headset used.
To begin, from ESChat enter the Settings menu.
Go to "Headset Sound Profile":
Select "Headset Type":
This brings up the Headset Type selection:
Based upon the type of device and type of headset to be used the correct selection must be made here.
Chat and possibly start other apps as a response to button press (long press on iOS/Android can initiate the Voice Control built into the device for example).
We expect most stock device earpieces to work with the default setting.
When using a Bluetooth device, it must first be paired to the phone (consult your owners manual for instructions on pairing).
Once paried ESChat will need to be set to pass the audio through and if the Bluetooth device has a PTT button, to accept the input.
To allow the audio through the Bluetooth:
Go to settings and enable Bluetooth audio:
On iOS devices, once selected a notification box will pop-up and will require a "Yes" to continue:
Once audio is enabled, the headset type will also need to be set for correct operation of that Bluetooth device.
From the headset type selection, Bluetooth w/ PTT and Event are the options for Bluetooth
Note: Event is only used on the Wandfu H2 and should only be tried if Bluetooth w/ PTT does not work:
Dellking Wandfu H2
Dellking Wandfu H3
BluComm PTT Button
- This is a PTT button only, no audio capability. Use in combination with a standard Bluetooth earpiece or any of the above listed devices.-
For further assistance, please contact ESChat Support