Knowledgebase: Accessories
Headset Types and Configuration
Posted by Nancy Rodgers on 04 April 2018 11:07 AM

 

 

Supported Bluetooth Devices

  • Savox BT-101 (Android only)
  • Savox BT-155  (Android only)
  • Dellking Wandfu H2
  • Dellking Wandfu H3
  • Aina PTT 
  • BluComm PTT Button 

Supported Wired Headset Devices

For wired headsets there are 2 types sold - Default (Toggle) and Two Pulse.

Unless marked most wired headsets (including stock device earpieces) will operate under the "Default (Toggle)" setting. This setting requires the user press once to open the mic, then press again to close once they have finished speaking.  

A Two Pulse earpiece (such as TAM products) will need the setting "Two Pulse" to operate correctly.  "Two Pulse" models operate like the on-screen PTT button, press and hold while talking and release to allow response. 

The wired Two Pulse devices currently supporedt:

  • TAM (Think A Move) / Milicom
  • Klein Electronics Triumph and Valor headsets
  • Savox RSM-30 wired Speaker/Mic
  • Stone Mountain Phoenix wired Speaker/Mic

 Failure to select the correct setting can cause erratic operation within ESChat.

 

Headset Configuration

 

ESChat allows the use of a variety of both wired and Bluetooth (iOS devices have limited PTT button compatability) headsets.

ESChat will need to be configured for the type of headset used.

To begin, from ESChat enter the Settings menu.

   Go to "Headset Sound Profile":

     Select "Headset Type":

     This brings up the Headset Type selection:

 

Based upon the type of device and type of headset to be used the correct selection must be made here.

 

 Chat and possibly start other apps as a response to button press (long press on iOS/Android can initiate the Voice Control built into the device for example).  

We expect most stock device earpieces to work with the default setting.

 

Bluetooth Headsets

When using a Bluetooth device, it must first be paired to the phone (consult your owners manual for instructions on pairing).

Once paried ESChat will need to be set to pass the audio through and if the Bluetooth device has a PTT button, to accept the input.

To allow the audio through the Bluetooth:

     Go to settings and enable Bluetooth audio:

    On iOS devices, once selected a notification box will pop-up and will require a "Yes" to continue:

    Once audio is enabled, the headset type will also need to be set for correct operation of that Bluetooth device.

    From the headset type selection, Bluetooth w/ PTT and Event are the options for Bluetooth

    Note: Event is only used on the Wandfu H2 and should only be tried if Bluetooth w/ PTT does not work:

 

Savox BT-101  

  •          Android - enable Bluetooth audio and set headset to "Bluetooth w/ PTT" 
  •          iOS - enable Bluetooth audio (PTT button is not currently supported) and headset to "Bluetooth w/ PTT"

  Savox BT-155  

  •          Android - enable Bluetooth audio and set headset to "Bluetooth w/ PTT" 
  •          iOS - enable Bluetooth audio (PTT button is not currently supported) and headset to "Bluewtooth w/ PTT" 

 Dellking Wandfu H2

  •          Android - enable Bluetooth audio and set headset to "Bluetooth w/ PTT".  Test button operation, if not working switch headset to "Event".
  •          iOS - enable Bluetooth audio and headset to "Bluetooth w/PTT".  Test button operation, if not working switch headset to "Event".

 Dellking Wandfu H3

  •          Android - enable Bluetooth audio and set headset to "Bluetooth w/ PTT" 
  •          iOS - enable Bluetooth audio (PTT button is not currently supported) and headset to "Bluetooth w/ PTT"   

 Aina PTT 

  •          Android (ESChat Version 20.0 and newer) - enable Bluetooth audio and set headset to "Bluetooth w/ PTT" 
  •          iOS (ESChat Version 9.0 and newer) - enable Bluetooth audio, in app settings, choose headset type "Bluetooth LE," pair device within the app.

 BluComm PTT Button

- This is a PTT button only, no audio capability.  Use in combination with a standard Bluetooth earpiece or any of the above listed devices.-

  •          Android - set headset to "Bluetooth w/ PTT" 
  •          iOS - enable Bluetooth audio, choose headset type, in app settings, choose headset type "Bluetooth LE," pair device within the app.

 

For further assistance, please contact ESChat Support

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