Knowledgebase
Presence Icons
Posted by Pete Cabral on 28 January 2014 06:35 PM

The following table contains the ESChat contact list and map presence icons. Group member presence also uses these icons.

Android List

Android Map

iOS Dispatch Contact Presence
Available Available  Available  Available

User is Available.

Unavailable Unavailable  Unavailable  Unavailable

User is Unavailable.

In Call In Call In Call  Unavailable User is in an ESChat call.
Do Not Disturb Do Not Disturb  Do Not Disturb  Do Not Disturb User is in Do Not Disturb mode. Either set globally in the client or only blocking calls from your User.
Do Not Disturb from Silent/Vibrate mode  n/a  Do Not Disturb from Silent/Vibrate mode  Do Not Disturb from Silent/Vibrate mode In Do Not Disturb mode from enabling Silent/Vibrate mode.
Not Responding    Not Responding  Not Responding Not responding to ESChat communication.
Signed Out    Signed Out  Signed Out Signed out of ESChat.
Contact Blocked    Contact Blocked  Contact Blocked Contact is blocked from ESChat calling you.
  Waiting    Waiting Currently fetching User presence.

The following table contains the ESChat Group Member List off-shift presence icons.

Android iOS Dispatch Group Member Presence
Available Off Shift Available Off Shift  Available Off Shift

Available.

Unavailable Off Shift  Unavailable Off Shift  Unavailable Off Shift

Unavailable.

In Call Off Shift In Call Off Shift  In Call Off Shift In ESChat call.
Do Not Disturb Off Shift  Do Not Disturb Off Shift  Do Not Disturb Off Shift In Do Not Disturb mode. Either set globally in the client or only blocking calls from your User.
Do Not Disturb Silent Off Shift  Do Not Disturb Silent Off Shift  Do Not Disturb Silent Off Shift In Do Not Disturb mode from enabling Silent/Vibrate mode.

The following table contains the ESChat group list presence icons.

Android iOS Dispatch Group Presence
Group In Call    Group In Call

Group is in ESChat call.

Group Not In Call    Group Not In Call

Group is not in ESChat call.

Group Blocked    Group Blocked Group is blocked from ESChat calling you.

The following table contains the ESChat in call list and map User presence icons.

Android List
Android Map iOS Dispatch Map Presence
Available Available Available  Available

Available. Connected in the call.

Unavailable Unavailable  Unavailable  Unavailable

Unavailable. Not yet connected in the call.

Talker Talker Talker  Talker Current talker that has the floor during an ESChat call.
  Waiting      Unavailable Currently fetching User presence.

 

 
(0 vote(s))
Helpful
Not helpful

Comments (0)