Knowledgebase: General Concepts
Posted by Judy King on 06 February 2013 02:47 PM

What is a Contact?

A contact is another person that you can call individually or as part of a Group.  Contacts may be pre-configured or discovered with the Add Contact feature.   You can discover contacts in your ESChat Enterprise, as long as you have appropriate permissions. 

Under the Contacts tab, you can see a list of current contacts.  Each Contact is listed with their presence indication and User name.  

To make a call, click one or more contact usernames to highlight, then click the Push To Talk button.



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