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Knowledgebase : Features
The ESChat system provides a Call Priority Override feature that allows higher priority users and groups to interrupt ongoing calls of lower priority users. The priority of a call is determined by taking the higher of either: * the initiating user p...
SPIREC RECORDINGS _**Note: a customer hosted server is required to take advantage of this feature.**_ ESChat offers the option to integrate with Eventide Nexlog (with MediaWorks Plus) recording systems. For customer who desire to record all chat ses...
SCREEN PINNING Android OS versions 5 and newer have a security feature allowing the device to be locked to a single running application called Screen pinning. This feature can be enabled with or without a security requirement (code required to exit th...
Each user in the ESChat system may be configured with a set of Features that dictates what functions their ESChat client is capable of performing. The follow table lists all configurable features available in the ESChat system. The 'Client Support' column...