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Knowledgebase : Features
The ESChat system provides a Call Priority Override feature that allows higher priority users and groups to interrupt ongoing calls of lower priority users. The priority of a call is determined by taking the higher of either: * the initiating user p...
SPIREC RECORDINGS _**Note: a customer hosted server is required to take advantage of this feature.**_ ESChat offers the option to integrate with Eventide Nexlog (with MediaWorks Plus) recording systems. For customer who desire to record all chat ses...
Each user in the ESChat system may be configured with a set of Features that dictates what functions their ESChat client is capable of performing. The follow table lists all configurable features available in the ESChat system. The 'Client Support' column...