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Knowledgebase : iOS
 

ESChat is designed with tabs for each major function. On the iPhone these tabs run across the top of the screen. Click on the BLUE labels below for more information about each functional tab. The tabs are: CONTACTS [HTTPS://SUPPORT.SLA-PTT.COM/INDEX.PHP...
The iPad version of ESChat isn't just a large version of the iPhone. It looks similar to the Dispatch PC version. The iPad version has the map shown at all times just like the Dispatch install. Here is a walk-through of each screen on the iPadAir: Con...
There are two ways to install the ESChat application on your iOS device: Using the Activation Message or Manual Installation through the App Store. ACTIVATION MESSAGE You may use this method if the device has access an email account, or if the device ...
During the ESChat installation process, the client is prompted to allow the following permission settings: * Allow access to the devices location. * Allow access to the microphone. * Allow notifications from the application. These permissio...
MAKING A 1:1 OR AD HOC GROUP CALL STEP 1: Navigate to the Contacts tab, and select the user(s) to receive the PTT call. 1:1 calls will display a "Private" title in the ESChat Banner, and Ad Hoc group calls will display "Adhoc." _*NOTE: You may clear t...
When your iOS device is locked or the screen is in power saving mode, incoming calls will appear as a notification balloon on this lock screen. You may use the buttons displayed as the PTT button. However, unlike normal Push to Talk operation, these butto...
Contacts are individuals or entities with whom you can communicate directly within the ESChat application. When you first enter the Contacts tab, depending on how your account was configured, you may or may not have a list of predefined contacts. ADDING...
From the Contact List Menu you can call, message, view on a map, or block calls. Choose a contacts options tab by tapping the information icon. The Contact Information/Option screen, contains the following information: * The User Login and current ...
The Groups Tab displays the names of all groups to which the user belongs. A group is a collection of contacts that may be called as a unit. When called, all available members become part of a Push to Talk (PTT) call. ESChat supports eight different types...
When the Allow Group Management Feature Key has been enabled, you may make changes to certain group types directly from the device. The Group Options screen lists all group members and possible actions for that particular group. Select Done to return to t...
Once a user has the Feature Key setting of ALLOW DND enabled, this function is accessed by the DND toggle icon located in the top right corner of the device screen on the Contacts or Groups tab. Do not Disturb IS NOT enabled, allowing the user to send ...
iOS offers a Do-not-Disturb (DnD) option for the device separate from the Do-not-Disturb (DnD) within ESChat. For information on enabling Do not Disturb within the ESChat app for the iOS client, please click here [https://support.sla-ptt.com/index.php?/Kn...
Select the Messages tab to send and view received ESChat messages. The body of the Message Tab contains the Message List. This lists contains a header for each message sent or received by the device, until you choose to delete them. MESSAGE LIST Thi...
The Map Tab displays a particular contact's current physical location, finds all contacts in a particular area, and places calls to contacts based on location. THE MAP TAB *PLEASE NOTE: If mapping is not configured for your device in the Administrati...
The Recents Tab lists your call history. Call logs for all one to one and group calls are saved here until you choose to delete them. The logs include initiated, received and missed calls. The calls are listed in reverse chronological order, with the most...
The Default Sound Profile is found under the Settings selection, located on the More tab. Minimum Call Start Volume A PTT call will start with at least this minimum volume level. Adjustable from 0 percent to 100 percent. Volume Boost Boost the ton...
The Headset Sound Profile is found under the Settings selection, located on the More tab. Minimum Call Start Volume A PTT call will start with at least this minimum volume level. (Adjustable from 0 to 100 percent ) Volume Boost Boosts the volume o...
The iOS Client Settings are found under the Settings selection, located on the More tab. The default settings are shown in the following table. These settings may also be set in the Administrative Portal and these choices will be reflected on the phone....