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Knowledgebase : Android

There are two ways to install the ESChat application on your Android device: Using the Activation Message or Manual Installation through the Play Store. ACTIVATION MESSAGE: You may use this method if the device has access an email account, or if the dev...
MAKING A 1:1 OR AD HOC GROUP CALL STEP 1: Navigate to the Contacts tab, and select the user(s) to receive the PTT call. 1:1 calls will display a "Private" title in the ESChat Banner, and Ad Hoc group calls will display "Adhoc." NOTE: You may clear the...
When an Android device has the lock screen enabled (unlock with pattern, pin or face recognition) and an ESChat session is started, initially the screen will "wake" and allow the user to respond via the onscreen or side PTT button (if the device is so equ...
When you first open the ESChat application, the Contacts tab is the default home screen. The Contacts tab displays the contact list of the individual user sorted alphabetically and by the user's current call status within the application. Users who are no...
ESChat provides further information and options for each contact listed on your device. From the Contacts tab, you select a contact by tapping the contact line. To open the secondary menu, long press on the selected contact. This is the secondary menu: ...
By default, the Groups Tab will display the names of all groups to which the user belongs. A Group is a collection of Contacts that may be called as a unit. When called, all available members become part of a Push to Talk (PTT) call. ESChat supports eight...
From the GROUPS tab, select a group and then long press to open the sub-menu. The following Actions are then available: _*NOTE: Only a group that is created/owned by the user will have the Delete Group option._ VIEW GROUP This will display the total...
In the event that you do not wish to receive PTT calls from an individual user or group but you still want to remain available to other contacts or talk groups, ESchat allows a user to block PTT calls from specific Contacts or Groups. This setting will co...
If Client Do-Not-Disturb (DND) is enabled in the Administrative Portal, then it will only receive a Broadcast group call or messages sent within the ESChat application. Otherwise, the Client will receive all ESChat calls to a Contact or Group that is not ...
Select the Messages tab to view or reply to received ESChat messages. MESSAGE LIST The body of the Message Tab contains the Message List. This lists contains a header for each message sent or received by the device, until you choose to delete them. A ...
Under the Map Tab a user may find a particular contact's current physical location, display information about the contact, find all contacts in a particular area, and place calls to contacts based on location. _*NOTE: If you do not have Mapping configur...
Your recent call history is listed under the Recent tab. Call logs for all one to one and group calls are retained here until you choose to delete them or upon reactivation of the device with the ESChat servers. The logs include initiated, received and mi...
The Android Client Settings are found under the Settings selection, located through the Sub-Menu Button. The following ESChat settings may be changed directly from the client device: The default settings are shown in the following table. These setting...
With the release of Android client version 23.1, there is now a Call Playback Feature available with the ESChat application. Recordings are removed every 24 hours or the oldest record will be overwritten when the storage limit is reached. This setting mus...
The Default Sound Profile is found under the Settings selection, located from the ESChat sub-menu. Minimum Call Start Volume A PTT call will start with at least this minimum volume level. Adjustable from 0 percent to 100 percent. Volume Boost Boos...
The Headset Sound Profile is found under the Settings selection, located from the ESChat sub-menu. Headset Type Select the type of Headset in Use: * Toggle (Default) * Two Pulse * Event * Bluetooth SPP * Bluetooth LE * None ...