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Knowledgebase : BREW Devices
To view the MEID internally: * From the main screen, press the CENTER of the 5-way navigation pad to choose MENU. * Select Settings & Tools then press the CENTER of the 5-way navigation pad to choose OK. * Select Phone Info then press the CENTER o...
The ESChat application running on BREW Feature Phones may display the message 'Provisioning Server Unavailable" for a number of different reasons: Possible reasons include: * The phone was experiencing a data coverage outage when attempting to provi...
The following items are required to use the ESChat Lite client on the Ravine2: * Active phone number with a wireless carrier, such as VZW. * Active data plan, which may be the smallest size VZW data plan for this phone. The following information is...
For installation/activation procedures to install the ESChat Lite client from the VZW Media Center on the all BREW devices (Casio Ravine 2, Kyocera DURA XV and Samsung Convoy 3). Please select the device specific walk through guide: Kyocera Dura XV [...
If the Verizon Wireless PTT app is running on the Ravine2 flip phone rather than ESChat, then it must be deactivated before you can use ESChat. Please follow this procedure to deactivate Verizon Wireless PTT and activate ESChat: Press the center key t...
The ESChat Ravine2 client has the following Preferences available in the client. Follow this procedure to display the client Preferences screen: * Start the client. * Click the Menu soft key. * Select the Preference menu item. * The Prefere...
The Ravine2 has approximately 3-4 days of idle time. It has approximately 4 hours of talk time. Actual battery life will depend on many factors including, but not limited to: * Voice calls * Texting * Web browsing * Usage of Bluetooth * Usage ...
The red PTT key on the side of the Ravine2 phone is automatically set to associate with ESchat once ESchat is installed. However, this button can be re-assigned from the Ravine2 settings menu. If ESChat is not assigned then an error PTT Disabled will ...
If a user is moved from a demo to a paid subscription this often requires a reset of configuration on the Ravine2. This is done so the Ravine2 will request the enterprise id for the modified user. Most switch from a demo server to a paid subscription se...
This procedure is useful in a case such as a phone having ESChat Lite installed from the Media Center under an old phone number, and now a new phone number has been assigned for the phone, preventing access to ESChat Lite. After performing this procedure,...
Users with Ravine 2 devices on ESChat Lite build 88 or lower may still be experiencing the following issue : Ravine phones will respond to a new ESChat chat attempt with "Busy" under specific conditions. When a Ravine user is currently on an ESChat ca...
BREW DEVICES: KYOCERA DURA XV AND XV PLUS GUIDE The Kyocera Dura XV is a Feature (BREW) phone offered by Verizon which can be used with ESChat. The Dura XV Plus addes the side PTT button, also offered by Verizon. For a walk-through guide covering bo...
The Samsung Convoy 3 is a Feature (BREW) phone offered by Verizon which can be used with ESChat. The Samsung Convoy 3 is a Feature (BREW) phone offered by Verizon which can be used with ESChat. For a walk-through guide, click Here [https://support.sla...
CASIO RAVINE 2 GUIDE The Casio Ravine 2 is a Feature (BREW) phone originally offered by Verizon which can be used with ESChat. The Casio Ravine 2 is no longer in production (end of life), but ESChat will continue to be supported on this device. The cu...
ESChat is now available on 3 Feature Phones (BREW) from Verizon. The Casio Ravine 2 , Kyocera Dura XV and the Samsung Convoy 3 are now supported by ESChat. Click Here [https://support.sla-ptt.com/images/BREW/All%20BREWstart.pdf] for a quick start walk...
There is a glitch in the Verizon Media Center install process of ESChat which can cause an install error 192: This is caused by selecting the "Add" to cart button when in the Verizon Media Center: To install correctly, when at the info screen for the ...
The contact list in a BREW device displayed alphabetically. Contact presence is then applied to the list. This differs from smartphones, which display available contacts first, sub-sorted alphabetically. For feature phone (BREW) users, the contact list ...
BREW (Feature phone) devices update differently than the Smartphone based devices. Updates on BREW are actually an uninstall/re-install (of the new version) using the Verizon Media Center. Begin by removing the installed version: To delete ESChat fr...
To find the installed version of ESChat on your BREW device, From the contacts or groups window, select the menu option: From the menu, select About: The about screen will have the complete version shown, version + (build number) For user below (8...
BREW devices install ESChat via the Verizon Media Center. This process establishes the billing automatically and is based on the devices phone number. For users awaiting a number port and using a temporary number, ESChat must be deleted while on the tem...
The Kyocera Dura XV and Dura XV Plus have 2 known configuration settings that affect ESChat negatively, and there are two general results: 1. The initial audio burst does not play when receiving a call. Enable the paired Bluetooth device or disable t...
BREW devices are being phased out by Verizon. In order to avoid continued billing, users MUST remove the application via the active BREW device. The ESChat Lite application must be removed BEFORE porting the telephone number, or you will continue getting ...