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Knowledgebase : Dispatch
ESChat Dispatch Client The ESChat dispatch client can be installed on a Windows PC. Here are the 2.9.1 version requirements: * A computer running Windows XP or later Operating System. * Sound capability to send/receive audio, such as from a sou...
Here are the instructions for the silent install of the ESChat PC Dispatch client. This install is started from the command line in Windows and installs without the standard GUI (Graphical User Interface). It will not prompt for permissions. The install d...
Dispatch clients behind firewalls may experience issues with mapping where the map tiles are being blocked. Please see this link for the standard Firewall Exceptions [https://support.sla-ptt.com/index.php?/Knowledgebase/Article/View/644/0/firewall-excep...
The Personality Locked popup dialog window is displayed at Dispatch client start when the client personality is currently in use or the client application was not previously quit properly. If you encounter this window, click either: * The Unlock but...
_Dispatch client release after 2.10.2 b build 691 (released: 12/5/12018) use a self contained version of openJDK (Java Alternative) and are not subject to the following information. The following information regarding Java version applied to all previous ...
RECORD AUDIO FROM THE ESCHAT DISPATCH CLIENT Enable RTP Stream within Dispatch Client This document outlines the process of configuring Wireshark (http://www.wireshark.com [http://www.wireshark.com/]) to capture recording of calls on the dispatch clie...
Program the PTT button for the ESChat Dispatch Client. External PTT options such as a foot switch, may be used as a PTT button. You may "customize" a combination of keyboard keys to act as the PTT button instead of using the default spacebar. External P...
To access the ESChat Configuration menu, select the ESChat tab and then OPTIONS from the drop down menu. PERSONALITIES: The following user information is displayed here: * User Name: The User Login displayed on other ESChat client devices * E...
ESCHAT DISPATCH RCI The ESChat Dispatch RCI permits communication between the dispatch clients and a customer's third party software without the dispatch GUI running. Examples include workforce management, Geo fencing, and time cards. All functions of t...
The PC Dispatch client, version 557 and above, will require a Java (JRE or JDK) version of 8.0.191 to function optimally. When the installed Java version on the PC is not correct, the Dispatch client will not function properly. After selecting the ESChat ...
See the expected behavior of a traditional 1:1 or Ad hoc group PUSH TO TALK (PTT) call. STEP 1: Navigate to the Contacts tab, and select the user(s) to receive the PTT call. STEP 2: Click and hold on the Push to Talk button. Wait approximately 1-3 sec...
By default, the Groups Tab will display the names of all groups to which the user belongs. A Group is a collection of Contacts that may be called as a unit. When called, all available members become part of a Push to Talk (PTT) call. ESChat supports eight...
There are several ways to open the ESChat Dispatch client after the application has been downloaded. The easiest way is to select the Start Menu/Desktop Shortcut components during the ESChat Installation process. If the shortcuts were not installed duri...